Very often in companies it happens that the boss is the most hated figure in the entire office building. But what about the boss himself? Not everyone wants to get such glory. There are ways that will help you find a common language with subordinates and become for them not the object of negotiations and ridicule behind their backs, but a real high-quality and beloved leader. Your employees may well fall in love with you if you follow the rules below.
The most important thing in the work is to win, and the size of the victory is not as important here as the fact itself. Therefore, even if in a specific project there is no impressive positive note for all employees, your task as a leader is to create it. You must make sure that each of your employees constantly wins, otherwise he will not love neither the work he does, nor you.
Talk about the future
In most cases, employees in companies work from one day to another, not thinking about what will happen next. You need to talk with them about the future, tell them in which direction the company is moving, and also explain to them what impact they have on this movement, so that employees understand their importance and value and can look at things more broadly.
Create a mantra
In a team it is very important that people work in a team. But this requires efforts on your part, since you must unite them under a single principle. However, you cannot stand above them, as a captain, and simply motivate - you have your own affairs. Therefore, you need some bright and catchy mantra that can unite your subordinates even when you are not near them.
Spread it all
You can’t even imagine how many mistakes and problems arise due to the fact that the manager leaves fuzzy instructions, and employees are afraid to clarify. You need to make sure that everything is laid out in front of everyone so that there are no misunderstandings. Moreover, it is very important that your employees are not afraid to ask you for clarification or express your disagreement, propose another option, and so on.
Listen to everyone
In your team, not only your opinion should matter, but also the opinion of each member. Listen to all your subordinates, but do not overdo it - remember that you are still the boss, so you can take their opinion into account, but it is up to you to decide.
You should not try to cunning, to do something with tricks, and so on. Always speak directly with your subordinates, and also ask them to express in your face everything that they think so that normal trusting relationships are established between you and you can solve any problems in a healthy way.
Clearly set goals
One of the negative features of many leaders is the inability to clearly formulate and convey the task to a subordinate. When the manager does not know what he wants, then most likely he does not understand what he will get as a result, having brought his anger to the bad, in his opinion, employee.
Clearly set goals, as well as the procedure for completing tasks will greatly facilitate communication between the boss and subordinates and accelerate the process of completing work.
Only scold in private
If a person has not coped with the task, then in no case can he be accounted for at the general meeting or with other subordinates. This move can significantly spoil your relationship with him and offend the person. Express all your complaints to him without fail, but face to face. In addition, this will allow you not to make the enemy in the team.
Most executives very generously scold subordinates for misconduct and poor performance, while at the same time forgetting to praise them for a good result. Meanwhile, we all know that praise is usually a better incentive than censure, and makes a person do a job much better. If there is anything, be sure to praise the employees and you will see how their attitude towards you and your work will change.
Friendly atmosphere in the team
The leader sets the tone for the development of relations between employees. You will certainly succeed if you create a warm and friendly atmosphere in the team, in which there will be no place for squabbles and intrigues. In addition, employees will be very pleased if you hold scheduled weekly meetings with coffee and cookies or pizza.
Teach employees to independently control their work process
First, establish a rule: every day at the end of the day, each employee of the company must make a small report of his work so that he and you can understand what he did in a day. People should not be forced to write tons of explanations. An oral response will be sufficient. Soon it will become a habit, and work will be more productive.
There is nothing worse at work than a hysteria and a cry of a leader on subordinates. Often it is not entirely justified, and in almost 100% of cases it is absolutely unnecessary. Everything can be settled through a calm dialogue. This will help to maintain good relationships with people and to correctly determine the situation.
From the movie “The Devil Wears Prada”
Runway Magazine Editor-in-Chief Miranda Priestley is famous for his caustic comments and incredibly high expectations from his staff. According to popular belief, Miranda Priestley was written off from the editor-in-chief of American Vogue magazine and creative director of Condé Nast publishing house Anna Wintour.
In the film, Priestley performed many controversial actions. For example, it forced its employees to abandon friendships, relationships, and personal obligations outside of work. However, she managed to teach publication workers to anticipate the needs of the audience and the entire company, which, of course, is good.
Despite the fact that expecting telepathic abilities from someone is pretty crazy, the ability to anticipate people's needs and work in a team to satisfy them is the basis of a successful business.
Do not be afraid to take responsibility for the failures or mistakes of your subordinates.
In the end, it was you who controlled how the work was carried out, and since you could not trace the quality, then you need to answer for it. You will significantly add points to yourself in the eyes of subordinates if, when talking with a higher authority, you take full responsibility for yourself, and later at a meeting with the team do the work on the mistakes. Nobody likes people who shout about their importance, and when it comes time to answer for work, they hide behind the backs of workers.
Set an example for others
When a person sees in his boss not only a leader, but also an intelligent, developed, charismatic person, he is doubly pleased to work with him. It is very important that credibility is earned not only thanks to the position, but also to personal qualities. When employees will be proud of their boss, they will try to do the job better.
If you really want to become a successful leader, you must constantly develop as a person, improve your leadership skills, you must become a team leader who takes responsibility for the productivity and successful work of his subordinates.
Be sure to read business books, books for managers, on the psychology of relationships - the leader is also a psychologist who knows how to find the right approach to his subordinates, knows how to properly motivate his employees, and create a favorable atmosphere in the team.
Below are the courses and trainings for managers:
- Secrets of motivation. 15 ways to keep a valuable employee. Go.
- Three tools of point motivation. Go.
From the animated series The Simpsons
It's no secret that Mr. Burns is a terrible tyrant. At one time, he hid the sun from Springfield, knocked down Bart in his car, fired Homer an infinite number of times, and tended to bribe local officials.
But as an incredibly greedy and evil person, Mr. Burns taught us many lessons that you don't need to be a leader. For example, do not fence yourself off from your own employees and the business as a whole. Actively participating in the work process, and not just entrusting things to someone else, you have the opportunity to get closer to the staff and create a favorable atmosphere in the team.
Just because you are a leader does not mean that you should ignore your team. It is important to listen to her suggestions and work closely to create a comfortable working environment.
Just look at old Monty Burns and try not to act like him.
Find employee strengths
Most bosses are not even aware of which of their employees have strengths. Everyone does his work - and that’s enough. But if you want to achieve maximum efficiency, then you need to analyze all your employees, look for their strengths - and give them tasks according to their abilities.
Learn through experience
You need not only to inspire your employees to work, make mistakes and learn from mistakes - you need to understand that the same thing needs to be applied to yourself.
Many employees turn to the boss with questions like robots, but if you want everything to be successful in your company, ask them not just to address the question, but to immediately prepare several solutions, even if they are absurd. This helps to develop creativity and independence of thinking.
If you want your employees to love you - thank them for the work done, praise for success, and help deal with failures. These are extremely simple and undemanding actions, but over time you will notice that your employees, at a subconscious level, begin to try harder because they know that they will get approval for it.
Well, the most important way that you need to use to become a great boss is to act. It is actions that allow you to bring any strategy and idea to life. Therefore, if you want to become an excellent leader, you just need to familiarize yourself with all the methods described above - you will need to use them as well.
The qualities of a good boss
The leader must be:
- Honest A person who wants to gain the trust of people will not give out wishful thinking.
- Open. The ability to listen to other people's ideas and treat them constructively is a leader’s special skill.
- Have a creative approach, which manifests itself in the ability to think differently, to look at the problem from a different angle.
- Confident in yourself and your strength.
- Have a sense of humor to relieve stress and defuse the situation.
- To have analytical thinking in order to be able to break the target into pieces.
- Ready for a change.
Among other qualities, it can be noted:
- Psychological stability.
The makings of a leader and a motivator
You can learn to formulate goals from motivational books. It is equally important to set goals for yourself daily and monitor their implementation.
- Make decisions in areas where failure is not critical to self-esteem. Having been defeated, learn a lesson and move on.
- Learn how to take risks as follows. Evaluate each flaw in the situation from 1 to 5. Imagine the development of events in the worst case scenario. Decide what risk you are willing to take.
- To properly motivate staff, study their needs. Achieve the result if every subordinate understands that his work affects the final result.
- Analyze your actions and their consequences. The most significant incidents can be recorded in a diary. Try to learn a lesson from them.
How to become a good leader
The leader’s potential depends on the person’s desire for change. The leader should reward employees for innovation and enable them to be responsible for their decisions independently. This can only be achieved with a team of professionals.
Understand the intricacies of the workflow
To become a good leader, increase your market value and manage a team, constantly develop: learn new specialized software, take professional online courses. A good analyst should be able to plan his day and focus on the intricacies of the implementation of the workflow. This makes it possible to better assess risks and be responsible for the result of the work of the team as a whole. If a leader can organize his work and his deputies efficiently, he will always have time to quickly resolve important issues.
Create favorable working conditions
Rational labor management is based on the use of modern technology. Labor automation can be achieved through the introduction of electronic computing systems, the use of office equipment. These are not all tools with which you can increase productivity.
Among the additional measures can be identified:
- compliance with sanitary conditions in the office,
- desktop availability
- furnishing a room with furniture,
- providing the employee with office supplies and other working tools,
- organization of work and rest.
Good lighting, optimum temperature, and the absence of noise affect performance.
Properly organize the work of the team
Regardless of how many people you have under your command, four or a hundred, the leader must always be able to clearly explain his requirements. To achieve this goal will help the code of rules and behavior. The easiest way to understand goals and expectations is if they are written on paper. It is even better to prescribe a sequence of actions in advance. If an interesting goal visited you in the middle of the project, it makes no sense to voice it. Employees will not take you seriously and barely have time to achieve a certain result. It is not worth introducing serious changes in the middle of the project, however, minor adjustments to the workflow will not interfere.
Create the right atmosphere in the team
Persistence in achieving the goal should not prevent the subordinate from putting forward his proposals. A look at the problem from the side will allow you to adjust the course of action. It is especially important to listen to the opinions of others at the final stage. If you want to hear an honest answer, then do not threaten. You can not scare subordinates and listen to their point of view in several ways: organize an anonymous survey, send an email, ask for an opinion in person. Employees will quickly share their opinions if they understand that it affects the success of the project as a whole. They should always have time to think about the problems they are working on.
Keep a distance with subordinates
You can deserve the love of subordinates not only by familiarity, but also by honest means:
- It’s easy to admit your mistakes. Anyone can make mistakes, including the chef. Do not blame other people for your miscalculations. Find the mistake, acknowledge it and try to fix it. This is the only way to show the ability to find a solution in any situation.
- Be consistent. When talking with the interlocutor, clearly state your thoughts and requirements. In this case, employees will be able to help resolve the issue.
- Do not allow familiarity. Of course, the boss must be able to communicate with the employee when he is in any mood. But do not allow familiarity. Always keep your distance. Good communication skills are evidenced by the number of contracts signed, rather than informal relationships with the team.
Be strict but fair
A good boss supports colleagues and motivates them to achieve results. This can be done using the incentive system.
- Make a habit of meeting the team every month for a gala dinner. This is an interesting way to make friends with the team and motivate them to achieve goals.
- Make an individual appointment. If the employee has reached incredible heights, you should notify the team about this in an email or in person.
- Encourage workaholics. Any gift, whether it is a new phone model or a movie ticket, can motivate an employee to perform their duties in a quality manner.
The ability to take responsibility for the project as a whole is a valuable quality of a leader. Any result of team work is, first of all, the result of his own actions. The leader seeks the reasons for failures in his behavior. This attitude motivates the manager to make effective decisions in the future.
The subordinate may not be able to cope with the task because he misunderstood it, forgot about it, or chose an ineffective method. On the part of the leader, such failures are observed: incorrect statement of the problem, lack of intermediate control and time limits for resolving issues. The method of solving unique problems should be developed by the manual itself, as well as by monitoring the progress of their implementation.
Defend the interests of subordinates
Responsibility also implies a desire to influence everything that happens from the inside and not allow external influence without good reason. Достичь этого невозможно без систематического контроля работы подчиненных.The head should treat his subordinates as equal partners, defend their interests before the higher management and in disputed situations with third parties. Employees will certainly appreciate the loyalty of management and try to improve the results of their work. Trust relationships in the team are precisely based on the fact that the boss will behave consistently both in person and in public.
Keep your word
In order for subordinates to respect the leader, he must be able to fulfill his promises. This applies not only to salary payments and distribution of vacations. Therefore, before making promises, you need to take a break and think about how to fulfill it. Do not prioritize, because every promise is important. If you have agreed to find an assistant to a major specialist, then do it despite the looming crisis and a reduction in the wage fund. It is important to do this because you have given the floor. Inability to keep promises will affect the reputation of a person as a professional.
What a novice director should know
According to statistics, the main reason for the dismissal of employees is the lack of a common language with superiors. Therefore, the leader must be able to carefully listen to subordinates. You need to communicate not only through emails, but also live.
The boss needs to know how to inspire the team. Especially when it comes to creative work. Before starting work, indicate the importance of the work of each employee.
The leader should be able to motivate the team. Sometimes it’s enough to take the initiative and be the first to take on a large amount of complex work.
In any team there is a genius who thinks outside the box and refuses to work in a team. Over time, he becomes uncontrollable. Such individuals must be able to identify and, if possible, immediately get rid of them. Otherwise, it will not work to establish work in the team.
What should a manager be able to
Formulate the development goals of the department and the tasks that must be completed in order to achieve results.
Properly use the resources of the company. These include: material resources, capital, information and time. The value of each of them has changed with the development of mankind. Today, priority is given to information. The leader's task is to competently build the internal structure of the organization.
Be able to motivate employees. For this purpose, you can use external incentives (social package, fines, teamwork), as well as the desire of employees to develop.
Monitor the situation at all stages. Before starting a project, available resources are analyzed. The purpose of the intermediate control is to evaluate the implementation of each stage. At the final stage, the achieved result is compared with the goal. Only control can be delegated to subordinates in the first two stages.
Good Chef's Rules
- Divide the work in order to perform high-quality work of high quality.
- Where authority appears there, responsibility also arises. She is a strong motivation in urgent projects. Sometimes only moral responsibility can deter an employee from giving up.
- Discipline in the team is based on the authority of the leader.
- Ideally, an employee should receive an order from only one boss. Today, the boundaries of the hierarchy are pushed apart. Orders may be issued simultaneously by the heads of several departments. It is important that the orders do not contradict each other.
- The interests of one person should not prevail over the interests of the organization as a whole. Otherwise dictatorship will come.
- Fidelity and support of employees can be provided with a stable salary.
How to become a boss with gentleness
It is believed that liberals cannot become leaders because of their humanity and propensity for connivance. Instead, informal leaders manage the collective.
To become a good leader, you need to find an ambitious person and make him your adviser. Then, with its help, build a management structure and influence the team using the model “good director - strict deputy”.
A democratic leader must be:
- proactive, responsible
- be creative about work,
- be able to convince
- devise ways to achieve the goal.
Such specialists are expected in highly developed teams, where each employee is well motivated and can justify his point of view on the problem.
A manager’s career should begin with his own life: to set goals for himself, to move towards a goal. Connect with people who have achieved professional success and are ready to give practical advice.
Tips to Become an Effective Leader
- Listen to the opinions of your employees even if you do not agree with him.
- Do not try to control every step. Delegate your authority.
- Do not explode about every mistake on employees.
- Develop interpersonal relationships with the team.
- Constantly learn, strive to learn something new.
- Learn yourself. The problem with most managers is the lack of introspection and meaningful action.
- Focus on one major goal and develop steps to achieve it.
- Get rid of ineffective managers. Either all team members win, or none of them.
- Train your leadership skills daily.
The boss is not always right, but he is always the boss
A situation in which a subordinate is smarter than his leader is rare. The director will not hire an employee who is in some way superior to himself: in terms of education, experience, qualifications. The tendency to hire relatives in recent years has also declined to a minimum. All other conflicts with management can be resolved. The director is also a person with his own feelings and thoughts. If he is mistaken on some issue, find reasonable evidence to change his point of view. A good leader will appreciate it. Do not quit work when a conflict occurs.
Vision of negotiations
- Verbal Aikido. How to use the strength of the opponent in the negotiations. Go.
- How to conduct constructive negotiations: strategy and error analysis. Go.
- Games and scenarios of tough negotiations in sales. Go.
- Effective business negotiation skills. Go.
- The art of negotiating. How to get the most out of your opponent? Go.
- Business electronic correspondence: the rules of the game. Go.
- Problem correspondence from A to Z. Go.
It is not easy to become a successful leader, however, listening to some tips and your team, you can find an approach to each employee.
And what do you think, what skills, knowledge and personal qualities of character should a successful leader have? Share your opinion, and possibly experience in the comments on this article.
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Good luck and see you in the next article.
From the movie "Proposal"
In the movie Proposal, Margaret Tate (Sandra Bullock) blackmails her assistant Andrew (Ryan Reynolds) with deportation to Canada so that he marries her.
But, besides this, throughout the film she shows herself to be a competent boss who really loves her job. She is in her place not for career advancement for the sake of money, but because she has a real passion for work.
Tate shows everyone how important full dedication and fruitful collaboration in a team is to achieve positive results. Being committed to your work and truly loving what you are doing will instantly turn you into a first-class leader.
From the series "Office"
Michael Scott is another important example of how you don't need to manage a team. This is the same leader who sincerely tries to take care of everyone, but always spoils everything. Scott is constantly trying to make his employees the same as him, but this only once again proves that not everyone is born to manage.
If you want to head a company, department or start your own business, you need to make sure that you do not have the qualities that Michael has.
Try not to be a daffodil, not to take responsibility for the work of other people, and not criticize employees. Not only does this not help anyone, it also spoils your reputation.
From the series "Clinic"
Despite the fact that Dr. Cox grumbled all the time, he had good leadership qualities that were still worth learning.
“Why?” You ask. Yes, simply because he did not care. And we mean experiences not for the insignificant daily dramas of his employees, but for their qualifications. He wanted all his subordinates, above all, to become first-class doctors who can provide timely assistance to those in need.
His team trusted him and worked harder and more productively. Moreover, he earned the trust not because he was their best friend, but because he turned out to be the best example of what a doctor (and a person) can achieve if he works hard on his tasks.
We hope that all of the above-mentioned heroes were able to give you a comprehensive example of which leader you need to be and which not. But if you want more, we recommend reading business literature on how to lead a team.